Privacy Policy

1. Introduction

Impulse Capital Partners ("Impulse Capital," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our chat widget, apply for a loan, or otherwise interact with our Services. This policy also describes your rights and choices regarding your information.

2. Information We Collect

We collect the following categories of information:

• Identification & contact data: name, email address, mailing address, and mobile phone number.
• Loan application data: property and loan details, financial information, and documents you provide during underwriting.
• Chat data: messages and information you share through our LeadConnector chat widget.
• Usage data: device, browser, and interaction data collected automatically when you visit our website.

3. How We Use Your Information

We use your information to:

• Process and evaluate loan applications and communicate with you about them.
• Respond to your inquiries through our chat widget, phone, or email.
• Send SMS messages, including application updates and marketing communications.
• Comply with legal obligations and protect our rights.
• Improve our website, Services, and customer experience.

4. SMS Messaging & A2P 10DLC Practices

With your consent, we may send SMS text messages to the mobile number you provide. These practices apply to our SMS messaging:

Consent

We only send SMS messages to numbers for which we have obtained your express consent, as described in our Terms of Service. Consent is not a condition of any purchase or service.

Message frequency

Message frequency varies. You may receive up to several messages per week.

How your SMS data is shared

To deliver SMS messages, your mobile phone number and message content are transmitted through third-party text messaging providers and wireless carriers. These parties process your information as necessary to deliver messages and comply with carrier requirements, including the A2P 10DLC registration framework. We do not sell your mobile number.

Message & data rates

Standard message and data rates may apply, as set by your wireless carrier.

Carrier handling

Wireless carriers may filter, block, or delay messages and are not liable for delayed or undelivered messages.

5. Opting Out of SMS Messages

You may opt out of SMS messages at any time by replying STOP to any message we send. To request help, reply HELP. You may also opt out by calling (909) 255-0553 or through the chat widget on our website. We will process opt-out requests promptly. After opting out you may receive a final confirmation message.

6. How We Share Your Information

We share your information with service providers who perform functions on our behalf (such as chat providers, SMS/text messaging providers, and loan servicing partners), when required by law, or with your consent. We do not sell your personal information.

7. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-out preferences are retained to honor your choices.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or limit the use of your personal information, and to opt out of certain marketing. To exercise these rights, contact us at (909) 255-0553 or through the chat widget.

10. Children's Privacy

Our Services are not directed to anyone under eighteen (18), and we do not knowingly collect personal information from children.

11. Third-Party Services

Our chat widget and SMS delivery are handled by third-party providers, including LeadConnector and wireless carriers. These providers have their own privacy practices that govern how they handle your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with an updated revision date.

13. Contact

For questions about this Privacy Policy or your information, contact us at (909) 255-0553 or through the chat widget on our website.